HTX Dash Cams will accept returns of any new, unopened item within 30 days of delivery for a full refund, minus only our shipping costs. As long as the item and packaging are uninstalled and unopened, the item except memory cards, may be returned within 30 days, minus our shipping costs and only a 10% restocking fee. If the return is a result of our error (e.g. you received an incorrect item), we’ll pay the return shipping costs.